Here are a few of our most frequently asked questions.
If your question is not listed below then please feel free to get in touch and we will happily answer any questions you may have.
To secure your date, we require a non-returnable deposit of $200 to confirm your booking. Once paid you receive your deposit receipt and confirmation of date.
The balance payment is then due by 14 days prior to the event date.
We allow 48 hours between quoting and confirming your booking, unfortunately, we cannot hold dates after this time, but the quote will still stand for you if a particular date you have chosen is available.
We carry a wide range of music dating back to the 1920's with a large selection of artists, genres and general songs. We have over 100,000 songs which is updated weekly.
Upon booking we give you the opportunity to provide your top 20 personal playlist favourites that you would like to hear on the evening. This only needs to be sent 14 days prior to give you maximum time to choose.
We tailor the style of music based on the type of event, we also welcome requests from you and your guests on the night.
We also offer you to submit a ‘do not play’ list – if there’s anything you wouldn’t like to be heard please let us know and we’ll avoid those selected choices.
This depends on your choice of setup and access; however, for our standard setups we would usually request just 60 minutes so that we can have everything set up ready for the arrival of your guests.
We kindly ask that you provide the access times of your chosen venue and also if there are any stairs as this may cause a delay.
We like to meet all of our clients before the date so we can discuss all of the necessary details to ensure we have everything ready for the celebration day. We can talk over the phone, over the internet or in person.
You are more than welcome to request more than one meeting – we love to keep in touch so please feel free to contact me if you have any questions that need answering.
We are totally transparent with our pricing models as can be seen throughout the website. We feel this creates a more trusting and open relationship.
The only addition in price, may be a surplus in distance travelled just to cover fuel costs only or parking. Any area outside the covered area will be charged $.50 per mile.
Upon booking, we require a non-returnable deposit to confirm your booking and the balance of the function must be made in full by 14 days prior to the event.
We accept payments via Cash, Bank Cheque or PayPal – further details on payments will be supplied upon enquiry.
We ensure we dress appropriately for your event, for celebrations we’ll usually wear a black tailored Down Under DJ’s polo shirt with dark trousers and shoes.
For weddings, we will dress in a smart black suit & shirt – if you’d prefer something a little more unique please let us know.
During setup and pack down times our team may be in slightly different branded work clothing – this will be before your guests arrive and after your guests leave.
You are more than welcome to supplement your booking with additional services after your initial deposit and booking confirmation.
We strive to ensure your celebration is the best it can be, and our fantastic range of additional services can be found in our wedding and celebration sections.
All I ask for is for somewhere appropriate to get changed and for some access to some soft drinks or water for refreshment.
If the early bird breakfast/dinner set is booked, then I just request a meal is provided.